About

Introduction

ChapMart is an online market place for fast growing businesses seeking greater exposure to domestic and international markets. The platform allows businesses to create business accounts which can be used for managing products catalogues and inventory, but also receive paid orders from customer through ChapMart Secure Payment Processor. Also, ChapMart supports B2B and B2C sales and enables businesses to collect delivery fees from customers. The market place is a revolution on how trade is conducted, by putting an ultimate control and convenience to business owners (i.e. operators) as well as to customers.

 

About the Company

ChapMart Group Limited is a private limited company registered under the United Republic of Tanzania focused in technology innovations. The company offices are currently located at the Commission of Science and Technology (COSTECH) Building, Sayansi, Kijitonyama, Dar Es Salaam, Tanzania.

 

Our Mission

ChapMart exists to make online shopping simple and trustworthy, while enabling sellers to effectively manage their brands, reach more customers, and grow sustainable businesses.

 

Our Values

 

1. Trust

We prioritise secure transactions, honest communication, and transparency to build confidence for both buyers and sellers.

 

2. Simplicity

We design experiences, tools, and processes that are easy to understand and use, removing friction from online shopping and selling.

 

3. Empowerment

We equip sellers with the tools, insights, and control they need to manage their brands, reach customers, and grow independently.

 

4. Customer-Centricity

We put buyers and sellers at the centre of every decision, ensuring their needs guide our platform design and services.

 

5. Reliability

We deliver consistent performance, dependable systems, and clear policies that users can count on.

 

6. Growth & Sustainability

We support long-term business success by promoting ethical practices, sustainable growth, and responsible commerce.

 

7. Innovation

We continuously improve our platform with smart, modern solutions that help sellers stand out and shoppers buy with confidence.

 

8. Transparency

We operate openly with clear pricing, policies, and communication to build lasting relationships.